References
Every customer and every project is unique to us. Our goal is always a good and long-term collaboration. We want to inspire you and do our best to achieve this every day. The best awards are the many satisfied customer feedbacks, excerpts of which we would like to share with you here and of which we are very proud:
R. Hellier
Biomedical Science, Bwrdd lechyd Prifysgol Cardiff and Vale University Health Board
We approached Chromalytic to replace our nitrogen generators for LC-MS sample preparation. Phil (Chromalytic) understood our requirements and discussed a number of different options with us.
There was clear communication throughout the process and delivery was prompt and efficient.
The engineers did a fantastic job of replacing the existing supply lines, which had been cobbled together as the need for nitrogen for additional equipment had increased over time, with new lines and shut-off valves for each piece of equipment.
The changeover to the new generators went smoothly and now ensures a continuous and reliable supply of nitrogen.
Ms. Berry
Quality/Fragrance Compliance Manager, ROBERTET Group
Chromalytic has been our annual maintenance service provider for our GC-MS and generators for more than 6 years. We like to renew our service contract every year as we have a very good customer service with very competent and friendly technicians and a qualified sales/service team.
Chromalytic has always been very responsive and helpful when we have approached them, willing to discuss options and, as our business grows, to accommodate our changing requirements.
We also recently purchased a Chromalytic ZA2A zero air generator with integrated compressor.
We are very impressed with the generator, its value for money and the time and support that the Chromalytic engineers have invested to ensure that the generator integrates perfectly with our other laboratory equipment.
The work went beyond the initial installation to adapt the generator, compressor and housing to our requirements.
Based on our experience, I would highly recommend Chromalytic's generators and maintenance service to other laboratories.
R. Chalk
Head of Mass Spectrometry, CMD, Oxford University
I recently purchased two HF30A units from Chromalytic for an under-sink installation. My technical questions were answered promptly and the installation went quickly and smoothly. Chromalytic's installation technician was experienced and prepared the nitrogen lines for the connection of four MS instruments before they arrived. Thanks to the additional insulation of the compressor / generator housing, we have found the noise level to be well below specification. I have had no negative experiences and so far I am a satisfied customer.
Department for Material Characterization
Tun Abdul Razak Research Centre (TARRC), the UK-based center of Malaysian Rubber Board
We have enjoyed a very good working relationship with Chromalytic for over a decade. Chromalytic's services are essential for maintaining compliant scientific equipment. We have found Chromalytic's staff to be knowledgeable, reliable, very helpful and provide good value for money in carrying out the annual maintenance and qualification of our analyzers. There were instances where Chromalytic went far beyond what we expected. We can highly recommend their services.
Sam Braidley
Senior Scientist, Domainex Ltd, Cambridge, United Kingdom
To expand our range of in vitro ADME services to include hepatocyte stability assessments and permeability studies, we have invested in a highly sensitive triple quadrupole mass spectrometer. We have also purchased a new HF30A generator from Chromalytic to provide a continuous supply of high quality nitrogen to this instrument. The recent investment in in-house nitrogen production ensures a continuous and stable supply of nitrogen, which is crucial as pressure drops in the supply would cause instrument errors and interrupt the analysis. We are very pleased with the quality of the HF30A and the first class support Chromalytic provides us with.